Here’s what I built for Haven Stays.
Baptiste Fort
Haven Booking Assistant
A friendly booking assistant for availability questions and direct enquiries.
Overview
Haven Stays wanted to make direct enquiries easier without adding a complicated booking system. I designed a short conversational path that collects the right details and hands them to the team.
Main challenge
Keep the flow personal and quick while collecting enough information for a useful reply.
What I built
Responsive enquiry flows, availability checks, Airtable records, staff alerts and simple payment links.
Sample outcome
The team received cleaner booking requests and spent less time answering repeated availability questions.